Refund policy

At Zeroo Health, our commitment to the purity and safety of supplements is absolute. Due to the sensitive nature of health supplements, and to guarantee the integrity of our inventory for all customers, we cannot accept any products that have left our facility. Therefore, all sales are final.

We only offer refunds or replacements exclusively for items that are defective, damaged, or incorrect upon arrival.

Refunds for Defective, Damaged, or Incorrect Items

If you receive a product (supplement or accessory) that is defective, damaged in transit, or incorrect, we will promptly provide a refund or a replacement at no cost to you.

Reporting Timeframe: You must notify us within 7 days of receiving your order.

Required Proof: Email us at info@zeroohealth.com and attach clear photos of the defect, damage, or incorrect item, along with your order number and a detailed description of the issue.

We will review the submitted proof and, upon confirmation, process your refund or ship a replacement.

Accessories & Apparel:

Due to hygiene considerations, we do not offer refunds or exchanges for general change of mind, subjective preference, or sizing issues.

Non-Refundable Items:

All shipping costs are non-refundable.

Gift cards.

Sale or clearance items.

Contact Us

If you have any questions or need to start a request regarding a defective or damaged product, please contact us:

Email: info@zeroohealth.com (We aim to respond within 2 business days).

We are here to assist you and ensure your longevity journey with Zeroo Health is seamless.